01I care
Your problem is my problem.
I treat every client's trouble like it's my own. Your success is my success - not a ticket in a queue.
About
The person behind the pixels
I'm Jason Webb, and I believe technology should make your life easier, not harder.
Jason Webb
Founder & IT whisperer
Ōtautahi · Christchurch
I started heliosIT because I saw too many people getting burned by the tech industry.
Faceless agencies that speak in jargon. Overpriced solutions to simple problems. People feeling embarrassed to ask "basic" questions. It shouldn't be like that.
I do things differently. Before I write a single line of code or touch a single setting, I sit down with you, over a coffee if you like, and we have a real conversation about what you actually need. No upselling. No confusion. Just honest advice from someone who genuinely wants to help.
Whether you're a small business owner who needs a website that brings in customers, or someone who just wants their computer to stop doing that weird thing, I'm your person. I explain everything in plain English, I'm patient, and I actually care about getting it right for you.
Based Locally
One-on-One Service
Plain English, No Jargon
Values
What I stand for
02I'm honest
Straight answers, every time.
I'll tell you what you actually need, not what makes me the most money. If a cheaper fix will do, that's what I'll recommend.
03I stick around
Here for the long haul.
I don't disappear the day after launch. Long after the job's done, I'm still a phone call away.
The Arc
How we work together
No surprises, no hidden costs. From first hello to long-after-launch - a clear path, start to finish.
1
2
3
4
Dawn
Chat
We sit down over a coffee and talk about what you need. No tech jargon, just a friendly conversation.
Morning
Plan
I put together a clear plan and quote so you know exactly what you're getting and what it'll cost.
Midday
Build
I get to work building your solution, keeping you updated every step of the way.
Dusk
Support
Once it's live, I don't disappear. I'm here for ongoing support whenever you need me.
1
Dawn
Chat
We sit down over a coffee and talk about what you need. No tech jargon, just a friendly conversation.
2
Morning
Plan
I put together a clear plan and quote so you know exactly what you're getting and what it'll cost.
3
Midday
Build
I get to work building your solution, keeping you updated every step of the way.
4
Dusk
Support
Once it's live, I don't disappear. I'm here for ongoing support whenever you need me.